Enterprise plan

The Enterprise plan provides dedicated infrastructure: your own isolated ClickHouse® cluster where you are the only customer. Your queries and ingestion run on your own replicas with no resource sharing from other customers. This gives you compute and network isolation and fine-tuned control over the infrastructure required for your workloads.

Minimum storage for Enterprise plans is 1 TB. A support package is mandatory. Billing is credit-based with a minimum 12-month commitment.

Infrastructure

For replica SKUs, available sizes, and how billing works per SKU, see Dedicated infrastructure.

Managing your cluster

  • Add or remove replicas: Use Organization settings → Plan & Billing to add replicas, remove them, or change their size.
  • Traffic distribution: Set read and write weights per replica to control how query and ingestion traffic is distributed. See Cluster management.
  • Monitoring: Monitor cluster usage, remaining credits, and current commitment through your organization's dashboard. See Enterprise infrastructure monitoring.

For other adjustments to your Enterprise plan or to discuss moving to SaaS (shared infrastructure), contact sales.

Billing

Enterprise plans are billed using credits based on the following SKUs:

SKUWhat it coversBilling type
Dedicated ClickHouse® cluster CPUsThe total active CPUs in your dedicated ClickHouse® cluster. Billed by CPU cores at any given time.Usage based. Rates may vary by region.
On-demand CPUsTemporary compute for jobs that run outside the baseline cluster—for example, populate jobs. Billed by CPU cores and duration.Usage based. Rates may vary by region.
Real-time ingestionData ingested via HFI API, Kafka, and DynamoDB connectors. Measured as compressed bytes expressed as CPU core-hours (P95).Usage based. Rates may vary by region and contract.
WorkersBatch and async operations: batch ingestion, populates, deletes, replaces, copies. Billed by peak concurrent workers per day.Usage based.
Data StoragePersistent data in ClickHouse® per Data Source, including primary and quarantine data. Based on peak daily storage.Usage based.
Backup StorageClickHouse® backups retained for your organization. Based on total backup size retained per day.Usage based.
Data TransferData transferred out of the platform via Sinks. Rate varies by transfer type (intra vs. inter cloud provider/region) and region.Usage based.
Private NetworkingPrivate network connectivity for your Workspaces (e.g. private links). Billed as a markup on the underlying connectivity cost.Usage based.
SupportOngoing support (Standard or Premier tier) as agreed in your contract. Not usage-based.Fixed (percentage of contracted credits).
Enterprise authenticationSSO with SAML. Flat daily rate when enabled; no charge when disabled.Fixed daily rate.
Private RegionPrivate region deployment. Flat daily rate when enabled; no charge when disabled.Fixed daily rate.

The minimum commitment period is 12 months. Bills are issued monthly based on credits consumed (first to last day of the month). Invoices are issued upon credits purchase, which can happen when signing the contract or when purchasing additional credits.

For a full breakdown of billing, credits, invoices, and usage monitoring, see Understand your bill. For detailed SKU descriptions, see Dedicated infrastructure.

Support

Enterprise plans include Premium support:

  • Professional services hours.
  • A dedicated Slack channel.
  • Email support.

Next steps

  • Dedicated infrastructure — All Enterprise SKUs: ClickHouse® cluster, workers, ingestion, storage, networking, and add-ons.
  • Billing — Credits, periodicity, invoices, and usage monitoring for Enterprise.
  • Cluster management — Add replicas, choose SKUs, set traffic weights.
  • SaaS plan — Shared infrastructure alternative for 4+ vCPU workloads.
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